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Terms of Service

Last Updated: June 2026

Welcome to Livreur-Marrakech.ma.

These Terms of Service govern the use of the website www.livreur-marrakech.ma and all services provided by Livreur-Marrakech.ma. By accessing our website or using our services, you agree to these Terms of Service.

  1. BUSINESS INFORMATION

Business Name: Livreur-Marrakech.ma

ICE: 002544993000086

Address: 147 Rue Mohammed el Beqal, Gueliz, Marrakech, Morocco

Phone & WhatsApp: +212 670 505 977

Email: contact@livreur-marrakech.ma

  1. INDEPENDENT DELIVERY SERVICE

Livreur-Marrakech.ma operates as an independent local delivery service.

We are not affiliated with, associated with, authorized by, endorsed by, or officially connected with any restaurant, food chain, trademark owner, or brand.

Restaurant names, trademarks, product names, and logos appearing on this website remain the property of their respective owners and are used solely to identify the products or restaurants requested by customers.

  1. DESCRIPTION OF SERVICES

Livreur-Marrakech.ma provides delivery services within Marrakech and surrounding areas.

Customers may request meals, groceries, packages, documents, or other products available from local businesses.

When applicable, our service may purchase products on behalf of customers and deliver them to the requested address for a service fee.

Availability of products and restaurants is subject to stock, operating hours, and local availability.

  1. ORDERS

Orders may be placed through:

  • Our website
  • Telephone
  • WhatsApp
  • Other communication channels provided by Livreur-Marrakech.ma

Customers are responsible for providing accurate information, including:

  • Name
  • Phone number
  • Delivery address
  • Order details
  • Delivery instructions

Incomplete or inaccurate information may result in delays, cancellation, or inability to complete the delivery.

  1. Pricing and Delivery Fees

Customers will be informed of applicable delivery fees before confirming an order.

Delivery fees vary depending on distance, pickup location, delivery location, order size, traffic conditions, and service availability. Customers are informed of applicable delivery fees before confirming an order.

Restaurant prices, product prices, availability, and promotions are determined by the respective merchants and may differ from information displayed on the website.

Delivery fees, service charges, and order totals are communicated before order confirmation whenever possible.

  1. DELIVERY TIMES

Estimated delivery times are provided for convenience only.

Actual delivery times may vary due to:

  • Traffic conditions
  • Weather conditions
  • Restaurant preparation times
  • High order volume
  • Events outside our control

We do not guarantee delivery within a specific timeframe.

  1. CANCELLATIONS

Orders may be cancelled before the delivery process begins.

Once products have been purchased, collected, or dispatched, cancellation requests may not be possible and charges may apply.

  1. CUSTOMER RESPONSIBILITIES

Customers agree to:

  • Provide accurate information
  • Be available at the delivery location
  • Treat delivery personnel respectfully
  • Pay applicable charges for confirmed orders

We reserve the right to refuse service in cases involving abuse, fraud, illegal activities, or safety concerns.

  1. LIMITATION OF LIABILITY

While we strive to provide reliable service, Livreur-Marrakech.ma shall not be liable for delays, interruptions, errors, or losses resulting from circumstances beyond our reasonable control.

Our maximum liability for any claim related to a delivery shall not exceed the amount paid by the customer for that delivery.

  1. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, design elements, logos, and images owned by Livreur-Marrakech.ma, is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or use of website content is prohibited.

  1. PRIVACY

Your use of our services is also governed by our Privacy Policy.

  1. DOMAIN REGISTRATION AND TRANSPARENCY

Livreur-Marrakech.ma operates under the Moroccan “.ma” domain extension. Domain names containing geographic terms such as “Marrakech” are subject to additional verification requirements before registration. The registration of Livreur-Marrakech.ma was completed in accordance with the applicable registration and verification requirements governing .ma domain names.

  1. MODIFICATIONS

We may update these Terms of Service at any time. Updated versions will be published on this page.

  1. GOVERNING LAW

These Terms of Service are governed by the laws of the Kingdom of Morocco.

Any dispute arising from the use of our services shall be subject to the jurisdiction of the competent courts of Marrakech, Morocco.

  1. CONTACT INFORMATION

Livreur-Marrakech.ma

147 Rue Mohammed el Beqal, Gueliz, Marrakech, Morocco

Phone & WhatsApp: +212 670 505 977

Email: contact@livreur-marrakech.ma

Website: www.livreur-marrakech.ma