Last Updated: June 2026
Livreur-Marrakech.ma (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our local delivery services in Marrakech, Morocco.
1. COMPANY IDENTITY AND CONTACT INFORMATION
Livreur-Marrakech.ma is an independent local delivery service operating exclusively in Marrakech, Morocco.
Business Name: Livreur-Marrakech.ma
ICE (Identification Communale des Entreprises): 002544993000086
Address: 147 Rue Mohammed el Beqal, Gueliz, Marrakech, Morocco
Phone & WhatsApp: +212 670 505 977
Email: contact@livreur-marrakech.ma
Website: www.livreur-marrakech.ma
Important Notice:
Livreur-Marrakech.ma is an independent delivery service. We are not affiliated with, associated with, authorized by, endorsed by, or officially connected with any restaurant, food chain, trademark owner, or brand. All trademarks and brand names mentioned on our website or in communications are used strictly for identification purposes only.
2. INFORMATION WE COLLECT
We may collect, store, and process the following categories of personal data:
- Identification Data: Full name, phone number, WhatsApp number, and email address (if provided).
- Delivery Data: Pickup and delivery addresses, order details, special instructions.
- Communications Data: Messages sent via contact forms, WhatsApp, email, or phone.
- Technical Data: IP address, browser type, device information, and usage statistics collected automatically when you access our website.
3. HOW WE USE YOUR INFORMATION
We use your personal data only for the following legitimate business purposes:
- To process, coordinate, and complete delivery orders.
- To contact you regarding order status, delivery updates, or issues.
- To provide customer support and respond to inquiries.
- To improve our services, website functionality, and user experience.
- To detect, prevent, and address fraud, misuse, or security incidents.
- To comply with applicable legal and regulatory obligations in Morocco.
4. DATA SHARING AND DISCLOSURE
We do not sell, rent, or trade your personal data to third parties.
Your information may be shared only in the following limited circumstances:
- With delivery personnel assigned to fulfill your order.
- With technical service providers who support our website operations (under strict confidentiality agreements).
- With legal or regulatory authorities when required by Moroccan law, court order, or lawful governmental request.
5. DATA SECURITY
We implement reasonable technical, administrative, and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve performance. You may adjust your browser settings to refuse cookies, but this may affect certain website functionalities.
7. YOUR DATA PROTECTION RIGHTS
Under applicable Moroccan data protection principles, you have the following rights:
- Right of access – Request a copy of the personal data we hold about you.
- Right to rectification – Correct inaccurate or incomplete information.
- Right to erasure – Request deletion of your data, subject to legal retention requirements.
- Right to restriction – Limit how we use your data.
- Right to information – Receive clarity on how your data is processed.
To exercise any of these rights, contact us at contact@livreur-marrakech.ma. We will respond within the timeframes required by law.
8. DOMAIN TRANSPARENCY AND REGULATORY COMPLIANCE
Our website operates under the Moroccan country-code domain extension .ma, which is regulated by the National Telecommunications Regulatory Agency (ANRT – Agence Nationale de Réglementation des Télécommunications).
Domain registration information for .ma websites is publicly verifiable through official WHOIS systems managed under ANRT authority, including the official registry services accessible via www.anrt.ma and related WHOIS lookup platforms. This transparency mechanism ensures accountability regarding domain ownership and registration data in accordance with Moroccan telecommunications regulations.
Additionally, domain names containing geographic terms such as “Marrakech” are subject to enhanced verification requirements prior to registration. The owner of Livreur-Marrakech.ma provided supporting identification and documentation to verify eligibility to use this geographic designation. The registration was completed in full compliance with all applicable .ma domain registration and verification requirements.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes acceptance of the revised policy.
10. CONTACT INFORMATION
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Livreur-Marrakech.ma
147 Rue Mohammed el Beqal, Gueliz
Marrakech, Morocco
Phone & WhatsApp: +212 670 505 977
Email: contact@livreur-marrakech.ma